Information & service
Shipping & delivery
An overview of destinations and delivery. Find the complete conditions in our shipping terms.
Germany
Free delivery with no minimum order. Unless the product states otherwise, the shipping terms specify delivery within 1–3 days. Delivery takes 2–3 working days for my wall products labelled accordingly.
European Union
Delivery to all EU member states. Unless the product states otherwise, the shipping terms specify 5–7 days. Charges and available methods are shown at checkout.
Switzerland
Direct delivery is available. Customs clearance may take extra time. Import charges and handling fees may apply.
Other countries
The United Kingdom and USA are also listed as destinations in our shipping terms. Check available methods and charges at checkout.
Dispatch & tracking
Our shipping terms explain processing, dispatch and estimated transit times. Estimates are not delivery guarantees. After dispatch, you receive a shipping confirmation with tracking where available for the chosen method. Products from my wall may be dispatched from a separate warehouse. The delivery time shown for the item also applies in this case.
For non-EU destinations, also check the customs and import information in the full shipping terms.
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